Welcome to the Privacy Policy for Cognitron, an iPhone chat app developed by Peds.AI. We understand the importance of protecting your privacy and are committed to maintaining the confidentiality and security of your personal information. This privacy policy outlines how we collect, use, and protect your personal information when you use our app.
Collection and Use of Personal Information: When you set up a profile within our app, we must authenticate you to prevent bots or other unauthorized use. This is because the Cognitron Bot relies on a backend AI service (OpenAI, ChatGPT) to fulfill user’s request to the bot. With unauthorized use, use of this service would become prohibitively expensive.
1) Phone Number: We collect your phone number as part of our authentication process, which is cloud-based and powered by Google Cloud and Firestore. This ensures a secure and seamless login experience. Here’s how we handle your phone number:
Purpose of Collection:
Your phone number is used to verify your identity during account creation and login.
Data Handling:
We rely on Google’s cloud services and adhere to their stringent privacy protocols.
Your phone number is transmitted securely during authentication.
Security and Privacy:
We do not store your phone number beyond the authentication process.
Your phone number is not shared with any third parties.
User Consent:
By providing your phone number, you consent to its use for authentication purposes only.
You can manage your account settings or request deletion of your phone number from our records by contacting support.
2) Accessing Your Contacts: Our app allows you to send messages to friends who also use this platform. To make this process seamless, we may request access to your device’s contact list. Here’s how we handle your data:
Purpose of Access:
We use contact phone numbers to match your contacts with existing users of our platform. We use their first and last name, and phone number.
This helps you find and connect with friends already using the app.
Data Handling:
Contact data (phone numbers only) is temporarily uploaded to our secure servers.
Data is used exclusively for matching and is deleted immediately after processing.
Security and Privacy:
We do not store, share, or retain your contacts information.
Contacts access is optional, and you can use the app without granting permission by using stealth mode.
User Consent:
You are prompted for consent before we access or process your contacts.
You can revoke this access anytime via your device settings.
3) Profile Information: When creating your profile, you may be prompted to provide information such as your first and last name, email address, and a PIN. Here’s how we handle this data:
Purpose of Collection:
This information is used to personalize your account and enhance your app experience.
You are not required to provide your real name; any name can be used.
Data Handling:
Profile information is uploaded securely to our servers to enable account management and functionality.
Security and Privacy:
We do not share your profile information with any third parties.
Your data is protected with industry-standard encryption and privacy protocols.
User Control:
You can update or delete your profile information at any time via the app settings.
4) Chat History: Your chat history, including all messages sent and received, is stored on our servers to enable core app functionality, such as message delivery and synchronization across devices. Here’s how we handle your chat data:
Purpose of Collection:
Storing chat history ensures seamless communication and allows you to access your messages across multiple devices.
Data Handling:
Chat history is encrypted during transmission and while stored on our servers to ensure its security.
Security and Privacy:
We do not share your chat history with any third parties.
Access to your chat data is restricted to authorized personnel for support and troubleshooting purposes only, and only with your consent.
User Control:
With future updates: you can delete individual messages or entire chat histories through the app. If you delete your account, your chat history with will be permanently removed from our servers. Currently, when you delete your account, your chat history is retained, but de-identified when your profile information is deleted from our server.
All of this information, (phone number, contacts, profile and chat history) is collected solely for the purpose of providing you with the app's features and functions, and we do not share this information with any third parties, except as required by law.
Our app also allows you to chat with the Cognitron bot, as you complete tasks. The conversations you have are private and will not be shared with any third parties. While we store the chat history on our servers, all messages are encrypted per Google Cloud protocols to ensure maximum security and privacy.
We do not collect any HIPAA compliant information through our app. While our app is intend to have seveeral clinical applications, we do not currently collect any medical or health-related information that can be linked to any individual. No clinical information is stored by the app or on any server. If we do decide to collect such information in the future, we will update this privacy policy accordingly and seek your consent before collecting any such information.
Data Security: We take the security of your personal information seriously and have implemented various measures to ensure the confidentiality and integrity of your data. Our app uses industry-standard encryption protocols to protect your information from unauthorized access, disclosure, alteration, or destruction.
Third-Party Services: Our app uses a third-party service, (Google Cloud, Firestore) for the app's functionality and performance. We only work with this reputable third-party service providers who adhere to strict privacy and security standards.
Changes to this Privacy Policy: We may update this privacy policy from time to time to reflect changes in our app or legal requirements. We will notify you of any material changes to this privacy policy by email or by posting a notice on our website.
Contact Us: If you have any questions or concerns regarding this privacy policy or the use of your personal information, please contact us at electro.thompson /at/ gmail.com
Conclusion: We are committed to protecting your privacy and will continue to update our practices to ensure compliance with applicable laws and regulations. Thank you for choosing Cognitron, and we look forward to serving you.